HER JOURNEY – Return & Refund Policy

At Her Journey, we are committed to providing high-quality products and ensuring customer satisfaction. To maintain fairness and hygiene standards, please carefully review our policy before making a purchase.

All sales are final.

* We do not offer refunds, returns, or exchanges on any items purchased through Her Journey.
* Once an order has been placed and processed, it cannot be canceled or modified.
* Due to hygiene reasons and the nature of our products, we are unable to accept returned merchandise.
* Customers are responsible for reviewing product descriptions, sizing information, and order details before completing their purchase.

Damaged or Incorrect Items
In the unlikely event that you receive a defective, damaged, or incorrect item, please contact us within 48 hours of receiving your order. Requests submitted after this period may not be accepted. Proof of damage or error (including photographs) may be required for review.

By completing your purchase with Her Journey, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.

Thank you for supporting Her Journey.